Summer Job
Summer Job
July – August 2022 / June – August 2023
Assistant
Moumneh Dental Polyclinic, Lebanon
Moumneh Dental Polyclinic is a multidisciplinary dental clinic providing comprehensive oral healthcare services. It brings together several practitioners and specialists with a shared objective: to deliver high-quality care tailored to each patient’s needs within a professional and well-structured environment.
The clinic is equipped with modern facilities and follows strict protocols in hygiene, safety, and organization, which are essential in the medical field. It ensures both clinical care and patient follow-up, as well as administrative management and coordination between healthcare professionals, guaranteeing efficient and rigorous patient care.
My Project at Moumneh Dental Polyclinic
During my summer job at Moumneh Dental Polyclinic, I was involved in the daily management of the clinic, with the objective of ensuring smooth, safe, and efficient operations. I contributed to the administrative organization of patient records, priority management, and adherence to timelines in order to meet the expectations of both patients and the medical team.
I also took part in the rigorous sterilization of medical and dental equipment, a critical aspect in ensuring hygiene and patient safety. In parallel, I adapted to different stakeholders and professional contexts, responded calmly and effectively in urgent situations, and contributed to the supervision and ongoing training of staff by supporting the development of their skills.
This experience enabled me to develop strong organizational skills, a high sense of responsibility, and excellent adaptability within a demanding healthcare environment.
Hard skills developed
Medical administrative management
Organization , updating and archiving of patient files (medical data, care history, appointments).
Strict adherence to confidentiality and health data regulations.
Scheduling appointments and managing priorities according to urgency and practitioner availability.
Hygiene and sterilization protocols
Strict application of dental instrument sterilization protocols.
Preparation and disinfection of treatment areas before and after each patient.
Compliance with health standards and procedures for the prevention of biological risks.
Operational organization in a medical environment
Managing patient flow in coordination with the healthcare team.
Anticipating material needs (instruments, consumables, sterilization products).
Optimizing working time to ensure the smooth flow of consultations.
Logistical assistance and support for medical teams
Operational support for practitioners and healthcare staff.
Coordination between reception, treatment rooms and administration.
Contributing to continuity of care in case of high demand.
Emergency situation management
Rapid and structured response to unforeseen or urgent situations.
Implementation of internal guidelines to ensure the safety of patients and staff.
Maintaining a professional, calm and efficient environment under pressure.
Training and transmission of procedures
Participation in the supervision and ongoing training of staff on internal procedures.
Consistent application of the clinic's working methods and quality standards.
Contribution to the improvement of organizational practices.
Soft skills developed
Stress management and composure: Ability to remain calm, organized and efficient in a demanding medical environment, including during urgent or unforeseen situations.
Sense of priorities: Ability to prioritize tasks (patients, emergencies, administrative, sterilization) in order to effectively meet the expectations of the practice and patients.
Professional adaptability: Ability to adapt to different interlocutors (patients, dentists, assistants, administrative staff) and to varied situations, sometimes under time constraints.
Interpersonal communication: Developing clear, respectful and reassuring communication with patients, while maintaining a professional and discreet posture.
Sense of responsibility: Awareness of the importance of rigor and reliability in a medical setting, particularly in matters of hygiene, safety and the management of sensitive information.
Teamwork: Close collaboration with nursing and administrative staff, active participation in the smooth daily operation of the clinic.
Progressive autonomy: Ability to take on certain tasks independently while respecting established protocols and instructions.
Organization and method: Structured approach to work, allowing for smooth management of patient files and medical equipment.
Ethics and confidentiality: Strict respect for the confidentiality of medical data and personal information of patients.
Problem solving
Self-confidence
Trusting others